Batjille FAQ — Answers to All Your Questions

No, batjille's rules allow each person to operate only one account. Creating multiple accounts is a violation of platform policy and may result in permanent account suspension.

Go to the "Verification" section in your Account Settings and upload your National ID (NID/Passport) and proof of address. Verification is typically completed within 24 hours. Completing KYC increases your withdrawal limits and unlocks exclusive bonuses.

Login Page Click the "Forgot Password?" link. Enter your registered email or mobile number and a password reset link or OTP will be sent to you. Create a new password and log in right away.

Yes, you can update your email or mobile number from Account Settings. You'll need to verify your identity before the change takes effect. If you run into any issues, contact us at support@batjille.app.

batjille supports deposits via bKash, Nagad, Rocket, Upay, and all major mobile banking methods. Bank transfers and crypto payments are also accepted. All deposits are instant, regardless of method.

The minimum deposit at Batjille is just ৳200, making it easy for players on a tight budget to get started. The minimum may vary slightly depending on your payment method.

Mobile banking withdrawals are typically processed within 15–30 minutes. Bank transfers may take 1–3 business days. Completing your KYC verification can speed up the process further.

First, note down your payment reference number. Wait 15 minutes. If the deposit still hasn't arrived, email support@batjille.app with your reference number or reach out via live chat.

Batjille generally does not charge any extra fees for withdrawals. However, your mobile banking provider may apply a small transaction fee. For more details, Terms & Conditions Read.

batjille offers betting on cricket, football, tennis, badminton, kabaddi, and 20+ other sports. Cricket and football — the top picks for Bangladeshi players — have the widest range of markets available. On the Bets page View all markets.

Live betting means placing bets in real time while a match is in progress. On batjille's live betting dashboard, odds refresh every second. Read the flow of the match and bet at exactly the right moment to go for the big win.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. In certain cases, you can settle a bet early using the "Cash Out" option.

batjille uses decimal odds format. For example, if the odds are 2.5, a ৳100 bet returns ৳250 on a win (৳100 stake + ৳150 profit). Betting Tips The page has a detailed guide to understanding odds.

The minimum bet at Batjille starts from৳50. Maximum bet limits vary by sport and market. High Roller Members can place bets at higher limits.

After registering, your welcome bonus is automatically credited on your first deposit. A minimum deposit is required to qualify. For more details, Latest Promotions Go to page.

Every bonus comes with specific wagering requirements — meaning the bonus amount must be wagered a set number of times before you can withdraw. The terms Terms & Conditions Full details are available on the page.

Earn reward points on every bet. On the Rewards page Head over and redeem your earned points for cash bonuses, free bets, or special rewards.

Yes, batjille offers daily login bonuses, cashback offers, and weekly reload bonuses. The more consistently you log in, the more bonus opportunities you unlock.

The batjille app is available on both Android and iOS. App Page and download directly. Also available on Google Play and the App Store.

Yes, the Batjille app gives you access to everything on the website — live betting, deposits and withdrawals, bonuses, rewards, and more. You also get push notifications and biometric login on the app.

Having trouble installing on Android? Go to your phone's Settings and enable "Install from unknown sources". If the issue persists, contact us at support@batjille.app with a screenshot.

Some features may not work on older versions. For the best experience, always use the latest version. Enable notifications in your app store to be alerted as soon as an update is available.

batjille keeps your account and transactions secure with SSL encryption, two-factor authentication (2FA), and advanced firewall protection. We follow responsible gaming policies. Learn more Privacy Policy page.

Go to the "Security" section in your account settings and enable 2FA. You can set it up using your mobile number or an authenticator app. Once active, you'll need to enter an OTP each time you log in.

Change your password immediately and log out of all active sessions. Then report the full details to support@batjille.app. Our security team will take swift action.

No, Batjille will never ask for your password over the phone, by email, or in chat. If anyone claims to be Batjille and asks for your password, it is a scam. Report it to our support team immediately.