Batjille Terms & Conditions

Batjille (batjille.app) is an online betting platform offering entertainment betting services to users in Bangladesh. These terms and conditions constitute a legal agreement between Batjille and its users.

Batjille reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend checking this page regularly.

These terms and conditions are written in Bengali. In the event of any linguistic ambiguity, Batjille's interpretation shall be considered final.

To place bets on Batjille, you must create a valid account. Accurate and complete information is required at the time of registration. Providing false or misleading information may result in immediate account termination.

Information Required at Registration:

• Full Name (as per National ID)
• Valid email address
• Active Mobile Number
• Date of birth (for 18+ verification)
• Residential Address

Each person may only open one account. If multiple accounts are found belonging to the same individual, all of them will be closed and deposited funds may be forfeited. You are solely responsible for keeping your account password confidential.

Batjille follows a KYC (Know Your Customer) verification process. After registration or prior to withdrawal, you may be required to submit a copy of your National ID or passport.

To use Batjille, you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• Online betting must be legal in your country or region.
• You are of sound mind and participating of your own free will.
• You are not on Batjille's self-exclusion list.
• Your account has not previously been closed by Batjille.

Protecting minors from betting is one of Batjille's highest priorities. We have a strict zero-compromise policy on age verification. If an account holder is found to be under 18, the account will be closed immediately and all transactions will be voided.

The following rules are mandatory when betting on Batjille. Violating these Terms & Conditions may result in bet cancellation.

Bet Placement Rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Odds in live betting can change at any moment.
• Batjille reserves the right to void any bets placed at incorrect odds due to a technical error.
• Bets must be placed before the match starts or within the designated time window.
• Batjille reserves the right to investigate any suspicious or unusual betting patterns.

Bet Limits:

Batjille sets minimum and maximum bet limits for each event and market. These limits are clearly displayed on the platform. Batjille reserves the right to adjust these limits at any time.

Batjille supports popular Bangladeshi mobile banking services including bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

Deposit Rules:

• The minimum deposit amount will be stated on the platform.
• Deposits are usually credited to your account instantly.
• Only use payment methods registered in your own name.
• Third-party payments are strictly prohibited.

Withdrawal Rules:

• KYC verification must be completed before making a withdrawal.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals must be made through the same payment method used for the deposit.
• Unusual or suspicious withdrawal requests may be held pending investigation.

Batjille is fully committed to preventing money laundering and illegal financial activity. Suspicious activity may be reported to the relevant law enforcement authorities.

Batjille regularly offers bonuses and promotional deals. Each offer has its own terms, which you should read carefully before accepting.

General Bonus Terms:

• Wagering requirements must be met before bonus funds can be withdrawn.
• The same promotion cannot be claimed more than once.
• Expired bonuses will be automatically cancelled.
• Accounts found to have abused bonuses may be terminated.
• Batjille reserves the right to modify or cancel any bonus offer.

The welcome bonus is available to new members only and can be claimed once per person. Full terms for reload bonuses and loyalty points can be found on the relevant promotions page.

Batjille is firmly committed to responsible betting. We want every member on our platform to have a positive experience in life.

The following responsible betting tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Betting History: View and analyze your complete betting history.
• Reality Check: View your session details at set intervals.

If you feel that betting is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact our support team directly.

Batjille uses industry-leading security technology to protect your personal information. Under our privacy policy, your data is never sold to third parties.

• All data is protected with 256-bit SSL encryption.
• We recommend keeping two-factor authentication (2FA) enabled on your account.
• If you notice any suspicious activity, contact support immediately.
• Never share your login credentials with anyone.

For more details, visit our Privacy Policy View page.

Batjille reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Breach of Terms & Conditions
• Providing False Information
• Bonus Abuse or Fraud
• Multiple Account Policy
• Money Laundering or Illegal Activities
• If found to be a minor

Users may also request account closure at any time. Any available balance will be refunded, but bonus balance will be forfeited.

If a dispute arises regarding any bet or transaction, please contact the support team first. We generally aim to resolve issues within 48 hours.

• For complaints, email us at: support@batjille.app
• Complaints can also be submitted via live chat.
• For serious disputes, our compliance team will conduct a full investigation.

Batjille's decisions are final and binding. These Terms & Conditions are governed by the applicable laws of Bangladesh.